Put connected data where work actually happens.
Operator apps, control-center dashboards, customer portals and enterprise integrations that turn IoT events into work orders, service cases, customer updates and decisions.
Built for the people accountable for the outcome.
IoT Applications & Integration is part of PEXIVA’s Connected Operations & IoT practice, which combines all six PEXIVA core capabilities.
Intended buyers
- VP Operations and service leaders
- CIO and enterprise application owners
- Product and customer-experience leaders
- Field-service and maintenance managers
What this solves.
Alerts that go to an inbox nobody reads
Notifications are sent but not tracked, prioritized or closed.
Another portal to log into
Each device vendor adds its own screen, so operators swivel between tools.
Enterprise systems blind to the field
ERP, EAM and CRM records do not reflect real asset condition or usage.
Connected products without connected service
Device data reaches engineering but not support, billing or customers.
IoT Applications & Integration — what’s included.
- PEXIVA-deliveredPEXIVA practitioners own and perform the work.
- PEXIVA-ledPEXIVA owns architecture, governance and delivery, with specialist contributors.
- Partner-enabledA qualified specialist delivers a defined work package under PEXIVA program governance.
Web and mobile operator applications
Task-focused apps for technicians, operators and supervisors, including offline-capable mobile.
Control-center dashboards
Fleet, site and exception views for operations centers.
Customer portals
Usage, health and service information for customers of connected products.
Alert and case workflows
Triage, assignment, escalation and closure with an audit trail.
ERP integration
Asset, inventory, production and cost data synchronized with ERP.
CRM integration
Connected-product data linked to accounts, contracts and service cases.
EAM and CMMS integration
Condition events turned into prioritized work orders and maintenance history.
Data platform integration
Consistent data flows into the analytics and reporting estate.
API and event integration
Versioned APIs and event contracts that keep systems loosely coupled.
What you receive.
- User journeys and workflow design
- Application UX and accessible front ends
- Integration architecture and event contracts
- Configured ERP, CRM, EAM or CMMS integrations
- Alert and escalation rules
- Test suites and release pipeline
Workflow-first integration
Journey
Map who acts on each event and what they need to see.
Contract
Define event and API contracts between platform and systems.
Build
Deliver apps and integrations in short, testable increments.
Adopt
Train users, measure use and refine alert thresholds.
Where this is typically applied.
Illustrative use cases — not descriptions of specific client deployments.
Condition alert to work order
Automatic, prioritized CMMS work orders from abnormal readings.
Technician mobile app
Asset history, live readings and procedures in one place.
Connected-product customer portal
Usage, health and service status for end customers.
Exception control center
One queue for alarms across sites, systems and vendors.
Designed in, not bolted on.
- Role-based access aligned to sites, assets and customers.
- Single sign-on and multi-factor authentication for operators.
- Customer data separated per tenant in portals.
- Integration credentials stored and rotated in a secrets manager.
Engagement models
Common ways to start or continue this work:
- Production Implementation
- Platform Modernization
- Managed IoT Operations
IoT Applications & Integration — frequently asked questions
Which EAM, CMMS and ERP platforms can you integrate?
Do we need a new application, or can you use our existing tools?
Are your applications accessible?
How do you prevent alert fatigue?
Connect the data to the work.
Book an IoT Opportunity Assessment to map the workflows and systems your connected data should reach.